Privacy Policy
Your trust matters to us. This page explains how we protect your personal information and use it responsibly.
Our Principles
We will make every effort possible in everything we do to comply with the following principles:
- Lawful, fair and transparent
Data collection must be fair, for a legal purpose and we must be open and transparent as to how the data will be used. - Limited for its purpose
Data can only be collected for a specific purpose. - Data minimisation
Any data collected must be necessary and not excessive for its purpose. - Accurate
The data we hold must be accurate and kept up to date. - Retention
We cannot store data longer than necessary. - Integrity and confidentiality
The data we hold must be kept safe and secure.
Use of personal data
We collect information in different ways:
Information that you voluntarily provide such as an email address to subscribe to marketing communications from us. As all times we will make it clear to you why we have asked you to provide any personal information.
Automatically generated information such as your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.
This is simply to help us see who visits our Website, where they come from, and what content on our Website is of interest to them. We use this information to improve the quality and relevance of our Website to our visitors.
Information generated from third party sources such as your name and email address from Instagram or Facebook, but only where we have checked that they have your consent or are legally entitled to disclose your personal information to us.
Use of cookies
A ‘cookie’ is a small data file that a website may send to your browser and that your browser may then store on your system. We use cookies for administrative purposes to collect and use personal information about you.
Most browsers automatically accept cookies, but you can usually refuse or selectively accept cookies, by adjusting the preferences in your browser.
Security and data transfers
We store all your details in a secure environment and employ appropriate technical and organisational security measures to protect your personal information against loss or misuse.
Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries which do not have similar protections in place regarding your data and its use as set out in this policy. Therefore, by browsing this website and submitting your information, you consent to these transfers.
We may disclose your personal information to: our group companies, third party services providers and partners who provide data processing services to us; any competent law enforcement body, regulatory, government agency, court or other third party (where we believe disclosure is absolutely necessary); to an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business or to other persons with your consent to the disclosure.
Examples of organisational measures taken to store data securely include:
- In cases when data is stored on printed paper, it should be kept in a secure place where unauthorised personnel cannot access it
- Printed data should be shredded when it is no longer needed
- Data stored on a computer should be protected by strong passwords that are changed regularly
- Data stored on CDs or memory sticks must be encrypted or password protected and locked away securely when they are not being used
- All possible technical measures must be put in place to keep data secure
Legal basis for processing personal information
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
We will ensure that any personal data we process is accurate, adequate, relevant and not excessive, given the purpose for which it was obtained. We will not process personal data obtained for one purpose for any unconnected purpose unless the individual concerned has agreed to this or would otherwise reasonably expect this.
We will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so.
We must retain personal data for no longer than is necessary. What is necessary will depend on the circumstances of each case, taking into account the reasons that the personal data was obtained, but should be determined in a manner consistent with our data retention guidelines.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us by emailing us at hello@wallpanellingkits.co.uk.
Further Rights of Individuals
You have rights to your data which we fully respect and comply with to the best of our ability. We must ensure you can exercise your rights in the following ways:
Right to be informed
Providing privacy notices which are concise, transparent, intelligible and easily accessible, free of charge, that are written in clear and plain language, particularly if aimed at children.
Keeping a record of how we use personal data to demonstrate compliance with the need for accountability and transparency.
Right of access
Enabling individuals to access their personal data and supplementary information
Allowing individuals to be aware of and verify the lawfulness of the processing activities
Right to rectification
We must rectify or amend the personal data of the individual if requested because it is inaccurate or incomplete.
This must be done without delay, and no later than one month. This can be extended to two months with permission from the DPO.
Right to erasure
We must delete or remove an individual’s data if requested and there is no compelling reason for its continued processing.
Right to restrict processing
We must comply with any request to restrict, block, or otherwise suppress the processing of personal data.
We are permitted to store personal data if it has been restricted, but not process it further. We must retain enough data to ensure the right to restriction is respected in the future.
Right to data portability
We must provide individuals with their data so that they can reuse it for their own purposes or across different services.
We must provide it in a commonly used, machine-readable format, and send it directly to another controller if requested.
Right to object
We must respect the right of an individual to object to data processing based on legitimate interest or the performance of a public interest task.
We must respect the right of an individual to object to direct marketing, including profiling.
We must respect the right of an individual to object to processing their data for scientific and historical research and statistics.
If you wish to access, correct, update or request deletion of your personal information, or opt-out of marketing communication, you can do so at any time by emailing us at hello@wallpanellingkits.co.uk.
Updates
We may update this Privacy Notice from time to time. When we do so, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.
You can identify any changes via the date displayed at the top of this Privacy Notice.
Should you have any questions regarding our use of your personal information, please contact us by emailing us at hello@wallpanellingkits.co.uk.
Cookies
We use a few cookies to make our website work smoothly and to improve your experience – nothing complicated, just the essentials (and a little extra if you say yes).
- Essential cookies – these are needed for the site to function (for example, remembering what’s in your basket).
- Analytics cookies – with your permission, these help us understand how people use our website so we can improve it.
- Preference cookies – these remember your choices (like settings or preferences) to make your visit smoother.
You can choose to accept or reject non-essential cookies when you first visit our site, and you can change your preferences at any time in your browser settings.
For more details, or if you have any questions, please contact us at hello@wallpanellingkits.co.uk.